Shipping Information

Everything you need to know about our shipping and delivery process

Shipping Methods & Delivery Times

Shipping Method

Estimated Delivery Time

Cost

Available Regions

International Priority

5-10 Business Days

Free

Worldwide

  • Free standard shipping on all orders!

Order Processing

We take pride in quick and efficient order processing:

  • Orders placed before 2 PM PST are processed same day
  • All orders are processed within 1-2 business days
  • Shipping confirmation with tracking sent via email
  • Orders ship from our facility in Shenzhen, China.
  • Weekend orders are processed on Monday

International Shipping

We ship the TITAN X Controller worldwide with some considerations:

  • International shipping costs vary by destination
  • Import duties and taxes are the responsibility of the recipient
  • Customs processing may add 2-15 days to delivery time
  • All international orders include tracking
  • We provide necessary customs documentation
  • Please check your country's regulations regarding the import of electronic components before ordering.

Tracking Your Order

Stay informed about your order status:

  • Automatic tracking updates via email
  • Real-time tracking through your account dashboard
  • SMS notifications available upon request
  • Customer support available for tracking assistance

Shipping Restrictions

Please note the following restrictions:

  • No shipping to P.O. boxes
  • Signature required for all deliveries
  • Some remote locations may require additional time
  • Certain countries have import restrictions

Contact Us

Need assistance with your shipment? Our dedicated shipping support team is here to help:

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