Shipping Information

Everything you need to know about our shipping and delivery process

Shipping Methods & Delivery Times

Shipping Method

Estimated Delivery Time

Cost

Available Regions

Standard Ground

5-7 Business Days

$15.00

Continental US

Express Shipping

2-3 Business Days

$25.00

Continental US

Next Day Air

1 Business Day

$45.00

Continental US

Canada Express

3-5 Business Days

$35.00

Canada

International Priority

3-5 Business Days

From $50.00

Worldwide

  • Free standard shipping on orders over $1000!

Order Processing

We take pride in quick and efficient order processing:

  • Orders placed before 2 PM PST are processed same day
  • All orders are processed within 1-2 business days
  • Shipping confirmation with tracking sent via email
  • Orders ship from our facility in California
  • Weekend orders are processed on Monday

International Shipping

We ship the TITAN X1 Controller worldwide with some considerations:

  • International shipping costs vary by destination
  • Import duties and taxes are the responsibility of the recipient
  • Customs processing may add 2-5 days to delivery time
  • All international orders include tracking
  • We provide necessary customs documentation
  • Please check your country's regulations regarding the import of electronic components before ordering.

Tracking Your Order

Stay informed about your order status:

  • Automatic tracking updates via email
  • Real-time tracking through your account dashboard
  • SMS notifications available upon request
  • Customer support available for tracking assistance

Shipping Insurance

Protecting your investment:

  • All orders include basic shipping insurance
  • Coverage up to $1000 included free
  • Additional insurance available for purchase
  • Full coverage against loss or damage

Shipping Restrictions

Please note the following restrictions:

  • No shipping to P.O. boxes
  • Signature required for all deliveries
  • Some remote locations may require additional time
  • Certain countries have import restrictions

Contact Us

Need assistance with your shipment? Our dedicated shipping support team is here to help:

  • Email: [email protected]
  • Phone: +1 (555) 123-4567
  • Hours: Monday - Friday, 9:00 AM - 6:00 PM PST

TITAN

Redefining electric bike performance

Product

  • Gallery
  • Features
  • Specifications
  • Technology

Support

  • Contact Us
  • FAQs
  • Warranty
  • Shipping

Company

  • About Us
  • Careers
  • Blog
  • Partners

Connect

Facebook-f Twitter Youtube Instagram

Stay Updated

Subscribe to our newsletter for the latest updates, product news, and
exclusive offers

© 2025 TITAN Controllers. All rights reserved.

  • Privacy Policy
  • Terms of Service